Afroz Marketing

Refund Policy

Refund Policy

Last Updated: 23/10/2023

At Afroz Marketing, we are dedicated to delivering high-quality digital marketing services. We aim for client satisfaction and are committed to offering excellent service. This Returns Policy outlines our terms regarding refunds and the use of our designs or services.

1. Deposit Policy

At Afroz Marketing, we require an initial deposit before commencing work on any project. Please note that deposits are non-refundable. Once a deposit is made, it is considered a commitment to engage our services, and the amount is deducted from the total project cost.

2. Satisfaction Guarantee

We strive to meet and exceed our clients’ expectations. If you are not satisfied with our services, please contact us to discuss your concerns, and we will work to address them promptly. However, refunds will not be provided for the deposit, as per our Deposit Policy.

3. Ownership and Use of Designs and Services

Until full payment is received for the services rendered, Afroz Marketing retains full ownership and control over any designs, digital assets, or services provided. This includes, but is not limited to, website designs, marketing collateral, content, and digital campaigns.

4. Full Payment Requirement

To regain full rights over designs and services, full payment of the outstanding balance must be made in accordance with our agreed-upon payment terms. Once full payment is received, clients will have complete control over the work provided.

5. Exceptions

Exceptions to this policy may be considered on a case-by-case basis, but any such exceptions must be agreed upon in writing and signed by both parties.

6. Contact Us

If you have questions about our Returns Policy or need further clarification, please contact us at:

Afroz Marketing [Your Contact Information] [Physical Address] [Email Address] [Phone Number]

We appreciate your trust in Afroz Marketing and are committed to providing high-quality digital marketing services. Your satisfaction is our priority, and we are here to address any concerns you may have, in line with the terms outlined in this policy.


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